FAQ

What Customers Ask


Browse through our frequently asked questions below to learn more about our services. Based in Coffs Harbour, we provide local and interstate moves for homes and offices—all at an affordable price.


Contact Lite Moves Furniture Removals today on (02) 6654 3487 or fill out our inventory form for a free quote.

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Frequently Asked Questions

  • How much will my move cost?

    Unlike some other removalists who charge a flat fee, we want to ensure our prices are affordable and customised to your move. Contact us for a free quote.

  • Is insuring my move an additional fee?

    Fire, flood, overturn and transit insurance is included in your total cost. We can also arrange optional all risk insurance, if required, although it’s worth checking if your household insurance provider covers it already.

  • What does goods in transit insurance cover?

    Goods in transit insurance covers your items in the event of fire, flood, overturn or impact from an accident, which as mentioned above, is included in your total invoice amount.

  • What are the benefits of hiring a professional removalist?

    Your local move or interstate removal will be faster, more efficient and with minimal chance of damage to goods or properties. With 20+ years of experience as furniture removals and office move, we’ve packed, moved and unloaded everything, up stairs, down stairs, in tight spots—you name it, we’ve done it.

  • How soon should I book my move?

    As soon as possible, especially for interstate moves. While we always try and accommodate our clients where we can, we wouldn’t want to disappoint you by not having your required dates available.

  • Can I access my stored items?

    We’ll provide you with all the details of your storage unit at the time of arrangement, including when and how you can access your household or office goods.

  • What if my new place does not have the space for all of my belongings?

    It’s surprisingly common for people to realise they don’t have as much space in their new abode, but if this happens to you then we can arrange temporary storage for your items. This should give you the time to move stuff around and reduce any clutter – it can be a shock to see just how much stuff you have!

  • How far in advance should I book my interstate move?

    It is always recommended that you book as far in advance as possible – we will do our best to fit you in no matter what, but there is always a chance that we might be all booked. This is especially important for a job as big as an interstate removal, which could take up a full day or two depending on the distance. We will ensure that your belongings get from Point A to Point B, but book as soon as you can regardless.

  • Are interstate moves fully insured?

    Our rates for all moves include transit insurance in case of an accident on the road, as well as fire, flood, and overturn insurance. No matter what happens, you will be protected and not be liable for any costs. All risk insurance is also an option, but regardless it is always best to check with your household insurance provider for specifics.

  • How much would the move cost?

    This obviously depends on distance and several other factors, especially for interstate moves. We make sure our prices are affordable, but your best bet is to get in touch today for a free, no-obligation quote.

  • I’m moving; how can I book an interstate removal?

    Whether you’re moving into Coffs Harbour or away from the area, your first step is to call Lite Moves Furniture Removals for a free, no-obligation quotation. We offer comprehensive, low-cost interstate removals and will endeavour to beat any competing quotes.

  • How do I arrange to move my belongings when moving house?

    Once you receive your free Coffs Harbour interstate removal quote from Lite Moves Furniture Removals, simply call us to book your move-in. It’s a wise idea to complete this as soon as possible to ensure you can book your move or furniture removal on your preferred date.

  • What do I need to do before the removals team arrives?

    We recommend packing everything in good time and ensuring that fragile items are well-cushioned with bubble wrap or suitable protective materials. Ensuring that everything is ready to be loaded onto the removal van at the agreed date and time is the best way to ensure your move goes to schedule and as smoothly as possible.

  • Do you perform office removals?

    As the premier removals company in Coffs Harbour, Lite Moves Furniture Removals is here to make light work of all types of domestic and commercial removals. Whether you’re moving house or relocating to a new office, our team is on hand to get your furniture, office equipment and essentials from your old location to your new premises with the minimum of fuss.

  • Can you supply packing materials?

    We recommend packing your own items to save time and money, although we can supply packing materials to protect your belongings while they are travelling if required. To find out more, please ask us about our packing service when requesting a quote.

  • How long does it take to move?

    The time it takes to removal will depend on where you are moving to/from. Moving long distances from one state to another can take a reasonable amount of time – however, our team will be able to provide you with an accurate estimated time of arrival and clear updates at every step of the way.

  • Do I need to do any heavy lifting?

    No. At Lite Moves Furniture Removals, our team of Coffs Harbour removal experts is fully trained and performs all aspects of your removal. We’re here to lift, handle and load/unload all items, including heavy furniture. If you have any specialist requirements, please make them known to our team prior to the commencement of removals.


    If you have any further questions, please do not hesitate to contact Lite Moves Furniture Removals today. Our Coffs Harbour removals company team members will endeavour to answer your queries as soon as possible.

  • Is my move financially secure?

    Here at Lite Moves, we take several steps in the process of ensuring that you have financial certainty throughout the moving process.


    Expert packing and wrapping ensure that none of your expensive technological products receives undue damage, and our insurance packages cover any issues in the unlikely event that an accident does occur. Your move has all the necessary protections to remain affordable.

  • Why use a professional moving service?

    One of the main advantages of using a professional service in your office removal process is the increased degree of professionalism. Office removalists have a significant amount of experience in the office removal process, protecting your goods and ensuring you reach your destination as swiftly as possible. 


    Using a professional moving service means your new workplace is up and running as quickly as feasibly possible.

  • Are there any unexpected costs?

    We understand that as a profitable business, you want to make the most of your money with services that you understand the cost of. 


    We offer comprehensive quotes with the option of an insurance policy, so you have a thorough understanding of how much moving services cost before you pay a single penny.

  • Are there any limits on range?

    Lite Moves have no limits on the range of your office move. We support moves across a small town to complete business relocations from Coffs Harbour all the way to Perth on the west coast. 


    Moving your business is a difficult process, and the Lite Moves team exists to facilitate your transition to a new business future in a fresh location.

  • What other services do we offer?

    In addition to offering office removalist services for our clients, we offer residential moving services and secure storage. Combining services, such as using our secure storage in your business moving process, means that your goods remain safe and secure throughout the process. 


    Lite Moves’ range of services ensures that you receive all of the support you need throughout the process without turning to other businesses.

  • How much do your removal services cost?

    The cost of our removal services depends on your specific requirements. We factor in the distance between the two locations, the exact services you want to hire and the items that need moving. To get an accurate quote, please don’t hesitate to contact us directly at (02) 6654 3487 or by visiting this page.

  • Why should I choose Lite Moves Furniture Removals?

    At Lite Moves Furniture Removals, we are an experienced, knowledgeable and family-owned business that puts all customers first. We understand the difficulties and stress associated with moving house or office locations in Coffs Harbour, which is why we’ve made it our goal to take as much hassle off your shoulders as possible. Whether you’re moving home or office, you can trust our team to safely handle all of your belongings, no matter how delicate and fragile they are.

  • Do I have to pack my own furniture for removal?

    At Lite Moves Furniture Removals, we do offer a packing solution as part of our removals service – for over 20 years, our team has been securely packing up belongings and furniture for customers, so you can trust we know what we’re doing.


    Our movers understand the importance of preventing damage during big moves, which is why we take the greatest care with every item. We will wrap, cover and pack your belongings and then load and unload them from our removal vehicles to ensure their safety.


    We also understand that, sometimes, you may wish to pack your own belongings, which is absolutely fine. However, if you have some particularly fragile or delicate items, leaving these to our team to handle may be the best option to prevent damage and save time.

  • What if all of my belongings don't fit into my new space?

    Whether you’re downsizing, or you need to spend time in your new space before you unpack all your furniture, it’s possible that you don’t want to take all of your belongings with you in one go. We understand this, which is why we offer secure short-term storage units, allowing you to keep any furniture or belongings in a safe space until you know what you want to do with them.


    Once you’ve started unpacking and you’ve made some room, you can simply collect the rest of your belongings, or we can transport them to your new home or office for you.

  • Can you help me move interstate?

    Yes, we can. While we primarily serve the Coffs Harbour area, we also offer interstate removal services, so whether you’re moving from another state to the Northern Territory or you’re leaving the East Coast for South Australia, we can help. Speak to a member of our team at Lite Moves Furniture Removals today to learn more.

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