FAQ

We answer our most frequently asked relocation questions

When you’re choosing a furniture removalist, you’ll most likely have plenty of questions. We’ve put together a handy list of everything you need to know when planning a move. If you don’t see your questions, give our friendly team a call today.

A. Unlike some other removalists who charge a flat fee, we want to ensure our prices are affordable and customised to your move. Contact us for a free quote.

A. Fire, flood, overturn and transit insurance is included in your total cost. We can also arrange optional all risk insurance, if required, although it’s worth checking if your household insurance provider covers it already.

A. Goods in Transit insurance covers your items in the event of fire, flood, overturn or impact from an accident, which as mentioned above, is included in your total invoice amount.

A. Your move will be faster, more efficient and with minimal chance of damage to goods or properties. With 20+ years of experience, we’ve packed, moved and unloaded everything, up stairs, down stairs, in tight spots—you name it, we’ve done it.

A. As soon as possible, especially for interstate moves. While we always try and accommodate our clients where we can, we wouldn’t want to disappoint you by not having your required dates available.

A. We’ll provide you with all the details of your storage unit at the time of arrangement, including when and how you can access your household or office goods.

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